National Agency for Enterprise and Construction
   

Contents
Colophon
Download

Search

 

Growth through Experiences

– Ten case studies of Danish businesses in the experience economy

Billede af publikationens forside
 

The Danish Enterprise and Construction Authority has carried out a study of the experience economy in Denmark.

The study combines several different analytical approaches to the experience economy, which is unprecedented – also in an international context. Most international studies focus on the creative industries.

This analysis goes further and analyses the experience industries in Denmark and how the rest of the business community can use experiences for creating innovation and growth. At the same time, the study analyses the contribution of creative skills to the development of the experience economy. The fact that businesses incorporate experiences into their work is not new any more. The new elements, however, are that many businesses across all industries are doing it and that experiences are now an important competitive factor in the global market.



Table of Contents:


Growth through Experiences
– Ten case studies of Danish businesses in the experience economy

CASE 1: VIPP
A traditional industrial product that became the most expensive waste bin in the world

CASE 2: NORDISK SKOLETAVLE FABRIK A/S
Create a more open business by offering experiences

CASE 3: ESRUM ABBEY
A journey of experiences involving beer, monks, herbs and reflection

CASE 4: KVADRAT
Using experiences to intellectually stimulate customers

CASE 5: HJULMAND & KAPTAIN LAW FIRM
Theatre director lays the groundwork for better service and organisational changes

CASE 6: THE ROYAL DANISH THEATRE
Unique experiences result in lucrative partnerships

CASE 7: SAMSUNG DENMARK
Moving beyond bites and bytes to experiences and design

CASE 8: THE MEYER GROUP
Experiences generate value in the food industry

CASE 9: JYSKE BANK
Unique customers experiences – a competitive factor in the financial sector

CASE 10: ANTHON BERG
The modern connoisseur leads the way for Danish chocolate giant


Open the publication in HTML-format with graphics

Download

Complete version of the publication in PDF (702 Kb)

Download af samlet PDF eller Word version
PC: Press the right mouse-button, choose 'Save Link As', then choose where to save the file.
MAC: Hold down the mouse-button, choose 'Save Link', then choose where to save the file.

The program Adobe Reader is required in order to read the PDF-format. Adobe Reader can be downloaded for free from Adobe Inc.'s homepage by clicking the logo below.

Get Acrobat Reader


 

Version 1.0 April 2004 © The National Agency for Enterprise and Construction.
Published by The National Agency for Enterprise and Construction, http://www.naeh.dk Publication produced according to the governmental standard for electronic publications

The National Agency for Enterprise and Construction Dahlerups Pakhus Langelinie Allé 17 DK-2100 Copenhagen Ø
Phone: +45 35466000 E-mail: ebst@ebst.dk